General information

Job Title
Airport Skycap / Premium Services - LAX
Wednesday, March 29, 2023
Base Pay Rate:
$ 18.04
Los Angeles
Full/Part Time
A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Essential Functions / Key Responsibilities 

  • Responsibilities of all skycaps include, assisting passengers with their luggage, checking-in, issuing boarding passes and bag tags, collecting fees, and inducting bags in the baggage handling system.
  • Coordinate and communicate with relevant departments (Ramp Team, bag room Team, Customer Service, and management)
  • Clear Understanding of Airport Legislative Requirements and regulations.
  • Transfer LIVE animals and over-sized luggage to the bag room.
  • Provide extraordinary customer service to high caliber passengers.
  • Ability to stand for long periods of time.
  • Ability to work in various inclement weather conditions.


  • Must be a local (in-state) resident. 
  • Ability to pass a pre-employment drug screen. 
  • Ability to pass up to a 10-year background check. 
  • Must be at least 18 years of age. 
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
  • Must complete ramp and SIDA training to obtain airport authority identification security. 


  • Previous airport experience in passenger services is preferred. Must be open minded and ready to work as part of a detail-oriented team. 

Knowledge, Skills & Abilities: 

  • Excellent customer service skills.  
  • Strong work ethic. 
  • Ability to work in a team-oriented environment.  
  • Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role. 
  • Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. 


  • High School diploma or GED. 

Knowledge, Skills & Abilities: 

  • Able to communicate information and instructions verbally and/or via radio equipment. 
  • Able to communicate effectively in a professional manner. 
  • Able to work quickly and efficiently to meet tight time restrictions.   

Work Schedule: 

  • You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment. 

Work Environment:   

  • Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!)  May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.  

Physical Demands/Requirements:  

  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.  
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.  
  • Must be able to work in cramped or high places.